Privacy policy
What personal information CraftedWeb collects through this website, why, and your rights under the Protection of Personal Information Act (POPIA). Last updated 29 September 2026.
Who we are
CraftedWeb is the responsible party for personal information collected through craftedweb.co.za. Contact: tristan@craftedweb.co.za or 072 965 0877.
What we collect
Only what you choose to send us: your name, email address, phone number, the service you're interested in and your message. If you contact us on WhatsApp or by phone, we see your number and messages. This website does not use analytics or advertising cookies.
How we use it
To reply to your enquiry, prepare a quote and, if you hire us, deliver the work. We do not sell your information or share it for marketing.
Who else processes it
- The contact form is delivered by FormSubmit (formsubmit.co), which forwards your message to our email.
- Fonts load from Google Fonts, so your browser connects to Google's servers.
- The website is stored with our web hosting provider.
How long we keep it
Only for as long as we need it for your enquiry or project, and for any records the law requires us to keep.
Your rights
You can ask what personal information we hold about you, ask us to correct or delete it, and object to us processing it. Email us and we'll respond promptly. You can also complain to the Information Regulator.